Last year, Airbnb released 150 upgrades to improve every aspect of the Airbnb service. Now, the company is launching the biggest changes to Airbnb in a decade such as Airbnb Categories, Split Stays and Aircover.
Guest Can Now Organize Their Stay With Airbnb Categories
Most of us can only think of a few dozen cities to type into the search box, but there are Airbnbs in 100,000 towns and cities around the world. That’s why Airbnb is introducing a new way to search designed around Airbnb Categories, with 56 new categories that organize homes based on their style, location, or proximity to a travel activity.
When you search for a destination, your search results are also organized by categories that are relevant to that destination, making it easy to discover millions of unique homes you never knew existed. As you view different categories, the map intelligently zooms in to show you where the homes are located.
Guests can now search by a listing’s style, location, or activity type. Guests can search directly from Style categories including Boats, Cabins, Farms and Tiny Homes. Location categories can help guests search specifically anything from Beaches to Deserts and Islands; while Activity categories allow them to find that perfect Camping, Surfing, or Skiing spot.
Split Stays For A Longer Trip
In the last three months, nearly half of the nights booked on Airbnb were for trips of a week or more. That’s why Airbnb created Split Stays, an innovative feature that splits your trip between two homes. With Split Stays, you will typically see around 40% more listings when searching for longer stays.
When searching for a specific destination, Split Stays automatically appear in your search results. And when viewing Split Stays on a map, an animated line visually connects the two homes to show you the distance between them and the sequence of the stays. Once you select a Split Stay, you’re guided through an easy-to-use interface to book each stay, one home at a time.
AirCover Protection For Guests
AirCover, the most comprehensive protection in travel. AirCover is always included and always free, and it represents the biggest upgrade to Airbnb customer service in a decade.
With AirCover, you’re covered by four protections every time you stay on Airbnb:
- Booking Protection Guarantee – In the unlikely event a Host needs to cancel your booking within 30 days of check-in, we’ll find you a similar or better home, or we’ll refund you.
- Check-In Guarantee – If you can’t check into your home and the Host cannot resolve the issue, we’ll find you a similar or better home for the length of your original stay, or we’ll refund you.
- Get-What-You-Booked Guarantee – If at any time during your stay you find your listing isn’t as advertised — for example, the refrigerator stops working and your Host can’t easily fix it, or there are fewer bedrooms than listed — you’ll have three days to report it and we’ll find you a similar or better home, or we’ll refund you.
- 24-hour Safety Line – If you ever feel unsafe, you’ll get priority access to specially-trained safety agents, day or night.
AirCover has been designed directly into the Airbnb app and website, making it easy for you to contact an agent and resolve issues quickly. Airbnb has created a team of specially trained agents for last-minute rebooking assistance, and also significantly expanded its 24-hour safety line to cover 16 languages.
With the redesigned app and service of Airbnb Categories, Split Stays and AirCover, guests can have better and superb stays and trips. The services will be available worldwide starting from 12 May 2022. For more information on the new features, kindly visit https://news.airbnb.com/ms
Meanwhile you are at it, check out these 7 amazing Airbnb stays in Malaysia to plan your next trip with your loved one!