Foodpanda, a leading food and grocery delivery platform in Malaysia, is showing its delivery partners some major love! They’ve launched “panda cares,” a brand new program designed to support their delivery heroes in five key areas.

More Than Deliveries

Foodpanda isn’t just about getting your favourite pad thai or groceries delivered in a flash. They understand the dedication and hard work their delivery partners put in every day. That’s why “panda cares” by foodpanda goes beyond deliveries, focusing on the well-being, personal development, safety, community, and overall welfare of their delivery partners.

Who Cares? Panda Cares.

Image via PolicyStreet

Here’s a quick peek at what “panda cares” by foodpanda offers:

Offers	Details
Well-being	– The iTekad CIMB Islamic Rider Entrepreneur Program in Sarawak helps B40 youths and eligible asnaf individuals become delivery riders, even if they don’t own a motorcycle. – The iTekad CIMB Islamic Rider Entrepreneur Program in Sarawak provides full insurance coverage for delivery partners and their families through Policy Street.
Personal Development	– Provide opportunities to learn new skills through collaborations with Manipal International University and the Youth and Sports Ministry. – Provide access to university programs and Technical and Vocational Education and Training (TVET) for delivery partners.
Safety	– Prioritises rider safety through ongoing campaigns with MIROS and PERKESO, including safety reminders, resources for bad weather, and advocating for road safety with government bodies.
Community	– Fosters a supportive community with regular focus groups, readily available support at rider hubs, and appreciation events with seasonal gifts.
Welfare Perks	– Shows appreciation through delivery partner tipping campaigns, exciting quests for prizes like gold bars and Umrah trips, and their “Bamboo Rewards” program offering merchandise, vouchers, and cash. – Offer equipment cashbacks.

Exciting New Initiatives

Image via Citizens Journal

Foodpanda isn’t stopping there! They’re expanding their efforts in Malaysia with even more exciting features:

• Safety Champions: Introducing “Panda Rangers”! These specially trained delivery partners will be equipped to provide basic emergency medical assistance to those in need.
• Planning For The Future: Foodpanda is working with Malaysia’s retirement system (EPF) to make saving for the future easier for delivery heroes.

By focusing on its delivery partners and their well-being, foodpanda is creating a win-win situation. Delivery heroes feel valued and supported, which ultimately translates to a better delivery experience for everyone. So next time you order your favourite food or groceries, remember the hard-working heroes behind the deliveries. Foodpanda is making sure they feel appreciated, safe, and empowered to reach their full potential!