Foodpanda, a leading food and grocery delivery platform in Malaysia, is showing its delivery partners some major love! They’ve launched “panda cares,” a brand new program designed to support their delivery heroes in five key areas.
More Than Deliveries
Foodpanda isn’t just about getting your favourite pad thai or groceries delivered in a flash. They understand the dedication and hard work their delivery partners put in every day. That’s why “panda cares” by foodpanda goes beyond deliveries, focusing on the well-being, personal development, safety, community, and overall welfare of their delivery partners.
Who Cares? Panda Cares.
Image via PolicyStreet
Here’s a quick peek at what “panda cares” by foodpanda offers:
| Offers | Details |
| Well-being | – The iTekad CIMB Islamic Rider Entrepreneur Program in Sarawak helps B40 youths and eligible asnaf individuals become delivery riders, even if they don’t own a motorcycle. – The iTekad CIMB Islamic Rider Entrepreneur Program in Sarawak provides full insurance coverage for delivery partners and their families through Policy Street. |
| Personal Development | – Provide opportunities to learn new skills through collaborations with Manipal International University and the Youth and Sports Ministry. – Provide access to university programs and Technical and Vocational Education and Training (TVET) for delivery partners. |
| Safety | – Prioritises rider safety through ongoing campaigns with MIROS and PERKESO, including safety reminders, resources for bad weather, and advocating for road safety with government bodies. |
| Community | – Fosters a supportive community with regular focus groups, readily available support at rider hubs, and appreciation events with seasonal gifts. |
| Welfare Perks | – Shows appreciation through delivery partner tipping campaigns, exciting quests for prizes like gold bars and Umrah trips, and their “Bamboo Rewards” program offering merchandise, vouchers, and cash. – Offer equipment cashbacks. |
Exciting New Initiatives
Image via Citizens Journal
Foodpanda isn’t stopping there! They’re expanding their efforts in Malaysia with even more exciting features:
- Safety Champions: Introducing “Panda Rangers”! These specially trained delivery partners will be equipped to provide basic emergency medical assistance to those in need.
- Planning For The Future: Foodpanda is working with Malaysia’s retirement system (EPF) to make saving for the future easier for delivery heroes.
By focusing on its delivery partners and their well-being, foodpanda is creating a win-win situation. Delivery heroes feel valued and supported, which ultimately translates to a better delivery experience for everyone. So next time you order your favourite food or groceries, remember the hard-working heroes behind the deliveries. Foodpanda is making sure they feel appreciated, safe, and empowered to reach their full potential!
