Are you feeling not well but are too afraid of Covid-19 to visit a clinic? Fear not, the Doctor Anywhere app is here to help! There is no longer any need to dread the boredom of having to wait in line for your turn as this app offers its users the ability to consult a licensed doctor from the comfort of their homes.
Is This App Available Everywhere in Malaysia?
For the time being, only users in the following cities can expect to be able to video-consult a locally-licensed doctor and later have the prescribed medicines (if any) to be delivered to their doorsteps within 3 hours:
- Klang Valley
- Seremban and Nilai
- Johor Bahru
- Alor Setar and Sungai Petani
- Kota Kinabalu
The video consultation service with Doctor Anywhere’s General Practitioners is suitable for anyone with non-urgent medical conditions. Be that as it may, patients below the age of 16 years old must be accompanied by a parent during video consultations.
Is Doctor Anywhere Safe to Use?
Not to worry, even though telemedicine is yet to be regulated in Malaysia, Doctor Anywhere applies stringent telemedicine guidelines by Singapore’s Ministry of Health as its best practices. This is so that it can uphold the highest levels of clinical standards to ensure safe processes for both local doctors and patients. The Ministry of Health Malaysia (MOH) has also referenced the telemedicine regulatory sandbox by Singapore’s Ministry of Health as a benchmark in the development of a regulatory framework for telemedicine and online health services. This framework is in progress through the establishment of an Online Healthcare Services (OHS) team by 2021-2022.
If you are wondering about the qualifications of the doctors involved in Doctor Anywhere, they are all said to be made of a qualified panel of experts. The doctors are all registered with the Medical Council of Malaysia and are licensed to practice in Malaysia. All its doctors are also stringently screened and trained to conduct video consultations professionally and competently. Plus, any personal information given by patients is kept secure and confidential according to Malaysia’s PDPA guidelines.
How Do I Consult a Doctor With Doctor Anywhere?
The process is pretty straightforward. Simply download the app and create a personal account. Then, click ‘Consult a GP’ and choose to ‘See Next Available GP’. You’ll be directed to an available doctor to attend to your needs. Simple, right? To sweeten the deal, supporting documents such as Medical Certifications (MCs) will be sent straight to users’ inboxes once doctors have been consulted. The medication delivery is also free of charge!
So there you have it. No more having to get up and get ready to go out and about when you feel sick, tired and generally not in the mood to be bothered with unnecessary annoyances. If you need more information, feel free to visit Doctor Anywhere’s website to find out more for yourselves.