It is quite normal that when it comes time to hire a new employee, you would want your ideal candidate to possess the optimal combination of talent, attitude, and experience. Finding someone who “has it all” is difficult, so you might have to decide between someone with the proper attitude and someone with the necessary skills. Some employers use coffee cup test during job interview. But, how do you choose, though?
Coffee Cup Test
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One particular employer often uses the ‘Coffee Cup Test’ to assess their candidate’s attitude during the interview. The employer does this to see if the interviewee brings back his own coffee cup to the kitchen at the end of the interview. The goal to this is to see if the interviewee has a sense of ownership at the office. You are most likely to be on top of the list because it shows your determination in landing this job.
Here’s To Why Attitude Matters More
In Malaysia, we often see most companies hiring for the skills and experience even for a fresh graduate. You may even come across entry-level jobs asking for five or more years of experience and advanced-level skills. Wanting experienced and skilled candidate is not wrong but solely focusing on their skills and experiences can deteriorate the company. Here’s why:
1. You Can’t Teach Attitude!
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Attitude is often deeply rooted in a person’s personality, thus making it challenging to teach. The wrong attitude makes it harder to alter one’s behavior given that you have to want to change. This is unlikely to occur without the right attitude. Examples of the bad attitude include indifference, negativity, resistance to change, and pessimism.
2. Right Attitude, Right Fit
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When you hire people with the right attitude, you can find the right fit for your company. Being able to find a fit for your company culture means you open up opportunities for them to contribute more to your company. Apart from that, employees with the right and positive attitude will always be open for training and retention.
3. Rewarding Performances
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Positive attitudes among employees improve collaboration, engagement, problem-solving, client interactions, and turnover rates. They also encourage leadership, creativity, innovation, and flexibility. Positive corporate cultures maintain a strong reputation and draw in top personnel. A positive attitude boosts productivity and the working environment.
There are many reasons why attitude matters more when hiring someone for your organization. Although technical skills are necessary, remember that it can always be taught. If you come across a well-rounded candidate in terms of attitude and skills, well then you have hit the jackpot! Hire them and foster a healthy workplace for your employees!
