If you have logged in to a government app recently, chances are you were asked for your MyDigital ID. Malaysia’s national digital identity is fast becoming the front door to online public services, and registering is quick. Here is what to know before you sign up.
What MyDigital ID is, and who runs it
MyDigital ID is a secure way to prove who you are online. Instead of juggling separate usernames and passwords, you verify your identity once against government records, then use a single app to log in to participating portals, often by scanning a QR code and entering your password. It does not replace your MyKad, and the platform says it verifies identity against government databases without storing your personal data itself.
The service is operated by MyDigital ID Sdn Bhd, while the mobile app is developed by MIMOS Berhad. Uptake has been strong: according to a written parliamentary reply reported by The Star, 14.2 million Malaysians had registered as of 7 October 2026, with more than 200 public and private sector applications and services supported.
6 smart things to know before you register
1. You can register on your phone in minutes
Download the official MyDigital ID app from the Google Play Store, Apple App Store or Huawei AppGallery. Tap the online registration option, enter your email address, the one-time password (OTP) sent to you, your name and MyKad number. You will then photograph the front and back of your MyKad and complete a face scan, which is the electronic know-your-customer (eKYC) step. Finish by creating a password of at least eight characters.
2. Kiosks and JPN counters are there if the app does not work for you
If online eKYC fails, or you prefer help in person, MyDigital ID kiosks are available at selected locations nationwide. Bring your MyKad and a smartphone with internet access, then follow the on-screen steps. Kiosk locations are listed on the official website. If you are applying for a new MyKad at the National Registration Department (JPN), you can also ask the officer to pre-register you for MyDigital ID.
3. The new-generation MyKad issue has been resolved
When the new polycarbonate MyKad began rolling out in September 2026, holders found they could not complete online eKYC registration in the MyDigital ID app. That has since been fixed. The Android app gained support in early October, as The Star reported on 2 October, and the iPhone version 2.10.0, released on 3 October, lists “Registration now supports the New Generation MyKad” in its update notes. Huawei users should check AppGallery for the latest version, and everyone should update before trying. Existing users with an active MyDigital ID were never affected and do not need to re-register after changing cards.
4. Several key apps now require it
A growing number of services use MyDigital ID as their sole login for Malaysian citizens:
- MyNIISe, the immigration app, has required MyDigital ID for Malaysians since 15 January 2026. Foreign visitors are not affected.
- MyJPJ switched to MyDigital ID-only logins from 1 May 2026, according to the Road Transport Department.
- LHDN (Inland Revenue Board) accepts MyDigital ID verification on its MyTax portal and for checking Sumbangan Tunai Rahmah (STR) applications.
More agencies are adding it, so registering early pays off. Drivers can also check our MyJPJ app guide for the features worth using once logged in.
5. Treat your password and phone like your house keys
Your MyDigital ID is tied to the device you registered on, so a few habits go a long way:
- Download only the official app, and ignore links sent via SMS, WhatsApp or social media.
- Never share your password, OTP or a login QR code with anyone, including callers claiming to be from a bank or agency.
- Use a strong, unique password and keep your phone locked with a PIN or biometrics.
- Only approve a login you started yourself.
6. Changing or losing your phone? Revoke first
Because your ID is bound to one device, you will need to revoke it before moving to a new phone. In the app, open the menu, select the option to cancel your digital ID and complete eKYC, then register again on the new handset. If your phone is lost or stolen, you can revoke at a MyDigital ID kiosk or contact the official helpline for assistance.
Ready to get started?
Registration is free and takes only a few minutes with your MyKad at hand. For kiosk locations, FAQs and the latest updates, visit the official MyDigital ID website.
