LEGOLAND® Malaysia Sets New Standard for Autism-Friendly Tourism

2025-03-07

LEGOLAND® Malaysia Resort has officially been recognized as Malaysia’s first Certified Autism Center™ (CAC) by the International Board of Credentialing and Continuing Education Standards (IBCCES). This milestone reinforces the resort’s commitment to making theme parks more accessible and inclusive for all visitors, especially families with autistic and sensory-sensitive members

What This Means for Visitors?

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For many families, finding a welcoming and accommodating attraction can be challenging. Overwhelming environments, untrained staff, and a lack of sensory-friendly activities often make outings stressful. Recognizing these challenges, LEGOLAND® Malaysia has taken proactive steps to create a more inclusive experience.

Here’s what visitors can expect:

Specialized Staff Training: Guest-facing staff have undergone autism and sensory-awareness training to better support visitors.
New Accessibility Tools: Families can access detailed sensory guides for each attraction online and onsite, allowing them to plan their visits with ease.
Ongoing Commitment to Inclusivity: LEGOLAND Malaysia will continue working with IBCCES to enhance accessibility features and maintain high standards.

A Major Step Towards Inclusive Tourism in Malaysia

CS Lim, Divisional Director of LEGOLAND Malaysia Resort, expressed his excitement:

“Becoming Malaysia’s first Certified Autism Center™ is a meaningful milestone for us, and we’re proud to achieve this distinction. LEGOLAND Malaysia has always been focused on delivering an educational, fun, and memorable experience for children and families of all backgrounds. We are committed to creating an accessible and flexible environment that caters to our guests’ diverse needs.”

CS Lim, Divisional Director of LEGOLAND Malaysia Resort

Autism affects 1 in 100 children worldwide, and many families struggle to find travel destinations that accommodate their needs. By obtaining CAC certification, LEGOLAND Malaysia joins a global movement to make tourism more inclusive.

IBCCES Recognizes LEGOLAND® Malaysia’s Efforts

IBCCES CEO and board chairman, Myron Pincomb, praised LEGOLAND Malaysia’s commitment:

“This certification is a vital step toward greater accessibility and inclusion within Malaysia’s tourism industry. LEGOLAND Malaysia’s dedication ensures that all families can enjoy the park’s attractions and create lasting memories together. We are proud to collaborate with LEGOLAND globally to elevate accessibility standards across all their locations.”

International Board of Credentialing and Continuing Education Standards (IBCCES) CEO and board chairman, Myron Pincomb

How LEGOLAND® Malaysia is Enhancing Accessibility

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Sensory Guideboards: Installed at various rides to help guests understand the sensory impact of each attraction.
Online Planning Tools: The LEGOLAND Malaysia website now features comprehensive sensory guides to help families prepare before their visit.
Continuous Improvements: LEGOLAND Malaysia will regularly update and enhance its accessibility offerings to better serve its visitors.

Leading the Way for Inclusive Theme Parks

Since opening in 2012, LEGOLAND Malaysia has been a top destination for families across Asia. With over 40 rides and attractions across 73 acres, the resort is dedicated to ensuring fun and accessibility for everyone.

This milestone reflects Malaysia’s growing commitment to inclusive tourism, ensuring that no family is left out when it comes to enjoying world-class attractions.