Sajo Systems, a division of Korean Sajo Group, has partnered with Rimini Street to provide a higher level of award-winning support and software maintenance services for its SAP S/4HANA system.
This collaboration will refocus its IT staff and investments on transformational projects and digital initiatives, providing the company with the tools needed to drive business innovation.
Award-Winning Support Helps Clients Take The Smart Path
Sajo Systems is an affiliate of Sajo Group, a major fisheries company in Korea, that supports IT, logistics and assets. Sajo Systems uses its customized SAP system to support the distribution and logistics for the group, with various other business solutions integrated with this system.
Citing a need to improve the quality of support services received while realizing cost efficiencies, the company investigated and, after an extensive search, selected Rimini Street to optimize its IT operations on SAP and continue to evolve and innovate within the existing system.
Kim Sang-Beom, the Director of the Information Division at Sajo Systems said:
Rimini Street provides customized support services based on careful analysis of Sajo Systems’ current business environment and requirements, including the need to reduce costs due to the prolonged COVID-19 crisis and service problems related to existing vendors.
Kim Sang-Beom, Director Of The Information Division, Sajo Systems
Sajo Systems expects faster resolution of its support cases with Rimini Street’s award-winning support and extraordinary, proven engineers, who achieve an average client satisfaction score of 4.9 out of 5.0.
On top of that, Hyungwook Kevin Kim, group vice president and regional general manager of Korea at Rimini Street stated:
I am delighted that Sajo Systems is leveraging Rimini Street as their partner to support them in creating their business-driven IT roadmap and strengthening the central driver for future digital competitiveness.
He further said:
Rimini Street enables companies like Sajo Systems and thousands around the world to direct their talent, resources, and innovation efforts towards digital transformation initiatives by optimizing, evolving, and transforming systems that fuel competitive advantage and growth.
Hyungwook Kevin Kim, Group Vice President And Regional General Manager, Rimini Street Korea
As Rimini Street expands its global portfolio of solutions on its road to achieving $1B in annual revenue by 2026, it is enabling clients like Sajo Systems to chart a smart path forward by helping them optimize, evolve and transform their technology landscape and systems as they build and execute their business of tomorrow. For more information, kindly visit riministreet.com, follow @riministreet on Twitter, or find Rimini Street on Facebook and LinkedIn.